Log In to My WatchGuard. Create an Account. Find Answers. Support Services. Contact Support. Technical Documentation. Product Documentation See the documentation available for your WatchGuard products. Hardware Guides See the hardware guides available for your WatchGuard devices. Configuration Examples See the configuration examples available for configuring your WatchGuard products to meet certain specific business needs and details on each configuration type.
Release Notes See the latest release notes for your WatchGuard products. I cannot find any reset buttons on the front or back of it. I have tried holding the up button the front, and it says "Starting SysB Hold down the up arrow button while you turn on the Firebox, and continue to hold the button down until the LCD display shows the Firebox is running in safe mode.
When the Firebox runs in safe mode, it is running in factory-default mode. In factory-default mode, the Firebox trusted interface is set to Connect a cross-over Ethernet network cable between your WatchGuard management station and the trusted interface of the Firebox. The trusted interface is labeled interface 1 on the Firebox. Change the IP address on your management station to Click Properties. We recommend that you ping the trusted interface from your management station to make sure you have an operational network connection.
Open Policy Manager. You can open an existing configuration file, or create a new configuration file. Use the options available from the File drop-down menu. Click Add and paste a copy of your feature key in the text box, if necessary. You can also import a Firebox feature key by clicking Import.
Save your configuration to the Firebox at IP address After the Firebox restarts with its new configuration, we recommend that you change the passphrases for the Firebox. You can now put the Firebox back on to your network and connect to it with the IP addresses and passphrases you set in your new configuration.
If you did not change the IP address or passphrase, you can connect to the trusted IP address This might be the same as my xe I had to reset to factory settings a couple weeks ago because it lost its IP.
I ran the watchguard quick set up wizard to configure IP and then used my saved configuration files. The device temporarily uses the factory-default network and security settings. The current feature key is not removed. If you run the Quick Setup Wizard to create a new configuration, the wizard uses the feature key you previously imported.
Your current configuration is deleted only when you save a new configuration. If you restart the Firebox or XTM device before you save a new configuration, the device uses your current configuration again. To set the Firebox X Edge e-Series to the factory default settings :. Continue to hold down the button until the yellow Attn light stays on. This shows you that the Edge was successfully restored to the factory default settings. This process can take 45 seconds or more.
Loopback mode is same as Safe Mode. Different names, cause you use WFS and not Fireware. Sign up to join this community. The best answers are voted up and rise to the top. Stack Overflow for Teams — Collaborate and share knowledge with a private group. Create a free Team What is Teams? Learn more. What are the instructions to reset a Watchguard Firebox X? Ask Question. Asked 8 years, 7 months ago. Active 4 years, 7 months ago. Viewed 24k times. Improve this question. Jonathan Hickman Jonathan Hickman 33 1 1 gold badge 1 1 silver badge 3 3 bronze badges.
Add a comment. Active Oldest Votes. On the front of the Firebox, find and press the up arrow button.
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