The first step is to determine how much memory you would like to add. You can also upgrade your hard drive to a solid state drive if you want to improve performance. You insert your RAM into these motherboard slots. It is necessary to remove the old kit before you can install the new memory. Press Esc to cancel. Table of contents 1. The 4 GB chip can be combined with an 8 GB chip.
The Windows shut-down process will allow you to turn off the computer…. You may also connect your laptop to the Internet using an Ethernet cable or a telephone modem wire… A Phillips-head screwdriver should be located where you can find it. Gathering Supplies is the first step.
The second step is to shut down your desktop computer. Hold the power button for five seconds… The computer case should now be open. The 6th step is to ground yourself. The seventh step is to remove existing memory modules. HP Customer Support. Select your model. How does HP install software and gather data?
Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? This document is for HP and Compaq notebook computers. To plan for the upgrade, determine what type of memory the computer has, the maximum amount of memory the computer can use, and the amount of memory your operating system can support.
Find the HP notebook product number Before ordering new memory, obtain the notebook product number to look up documents and specifications for your specific model. This number is typically found on a label on the bottom of the notebook or on the box it shipped in. Find currently installed memory specifications amount, type, maximum supported Consult your notebook specifications or Maintenance and Service Guide for installed memory information. Go to the HP product support homepage for your computer model, and then select the Product Information category for the specifications document, or select User Guides for the Maintenance and Service Guide.
Or in the Search field at the top of this page, type your product number, a space, and either specifications or maintenance and service guide Example: RQAS specifications. In the Maintenance and Service Guide , consult the Memory section for memory module specifications, memory module spare part numbers, compatible processors and types of RAM, and the number of memory slots.
In the notebook specifications document consult the Memory section for the following information. Amount of memory installed : Check the current amount of memory installed on your computer, and then go to the Verify how much memory you can add section in this document. Maximum memory supported : Subtract the amount of memory already installed from the maximum amount supported by the system to determine how much memory to purchase.
You can also buy the maximum amount allowed and replace the currently installed memory. Then go to the Confirm the maximum memory supported by your Windows version section in this document. Use the lower of these two numbers as your maximum memory.
Type of memory including speed : HP recommends purchasing the same type of memory same size, speed, and manufacturer for each slot. For the best performance, purchase the fastest memory the motherboard supports. Determine where notebook memory is located The memory module compartment is located on the bottom of most HP and Compaq notebook computers. For some notebook models where the compartment is under the keyboard, HP recommends contacting an HP authorized support provider for assistance ordering and replacing the memory.
Read the Removal and replacement section in the Maintenance and Service Guide for your computer for detailed instructions on finding the memory compartment. The Maintenance and Service Guide is available in the Product Information category on the HP product support homepage for your computer model. Or in the Search field at the top of this page, type your product number, a space, and maintenance and service guide Example: RQAS maintenance and service guide.
Verify how much memory you can add Confirm the amount of installed memory to determine how much memory can be added, depending on whether the computer is turned on or off. Verify memory amount while the computer is turned on Check memory amounts while your computer is turned on using HP Support Assistant. On the My devices tab, click My notebook.
On the Specifications tab, note the System memory that is currently installed. To find the total amount of memory that can be added , subtract the amount of memory currently in the computer from the maximum amount of memory the computer can hold.
To see the maximum memory the computer can hold, go to the Find currently installed memory specifications section in this document. To find the amount of memory per slot , divide the maximum amount of memory that the computer can hold by the number of memory slots on the motherboard. Usually, this is the maximum amount for each memory socket.
For example, if the computer can hold a maximum of MB 4 GB of memory and the motherboard has four memory slots, install 1 GB or less per slot. Verify memory amount while the computer is turned off Open the memory module compartment to check memory amounts when the computer is not powered on. Shut the computer down and disconnect the power cord. Locate the memory module compartment cover, and then use a Phillips screwdriver to open it.
Before touching the memory, ground yourself to discharge any static electricity. Place one hand on the case of the computer and touch the other hand to a metal surface or grounded object, such as the metal part of a lamp. Look at the memory to determine the number of available memory module slots, and the number of slots that are already in use.
Release the side catches and grasp the outside edges of the memory to remove each module from the slot. Touching the connectors can damage the existing memory.
Look on the memory module for stickers that have memory amount, replacement part numbers, and product information. Confirm the maximum memory supported by your Windows version Determine the amount of memory supported by the Windows version installed on your HP notebook computer.
Maximum memory for Windows 10 versions. Windows 10 version. Windows 8 version. The maximum amount of memory depends on the edition used:. Windows 7 version. Install new memory For most HP and Compaq notebooks, new memory is installed through the memory module compartment on the bottom of the computer.
Review the following steps to confirm they work for your computer. For steps for your specific model, check your User Guide or enter your computer model number and replace memory in the search field at the top of this page Example: RQAS replace memory. If a person or service other than an authorized HP service upgrades the memory, any damage is excluded from coverage under the product warranty. The customer assumes all risk and liability for memory upgrade-related damages.
If you need to remove existing memory before installing new memory, spread the clips holding the module outward to release it, and then grasp the module by the side edges to remove it. Holding the new memory by the side edges, gently insert the memory module at an angle into the slot.
Gently but firmly press down on the module to seat it into place. The clips click when the memory is properly installed.
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